Return and Refund Policy
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the received date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Limassol, Limassol 3111
Please note, you will be responsible for all return shipping charges and any import duties,taxes. We strongly recommend that you use a trackable method to mail your return.
The card processing fee of 2.5-5% will not be refunded to you.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Food products
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:
info @ productsfromcyprus.com